iOS 11 is now available, and it has many HomeKit advancements. In this post we’ll explain how you, as an Eve user, may benefit from the many enhancements.

Live smarter by knowing more about the place you care about most. With Eve, see your home at a glance, right on your iPhone and iPad. Apple HomeKit compatible.

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Auf der Entwicklerkonferenz WWDC im Juni dieses Jahres zeigte Apple, wohin der Weg bei HomeKit diesen Herbst gehen wird, wenn iOS 11 erscheint. Wir sagen, wie Eve-Anwender von den zahlreichen Verbesserungen der Plattform profitieren.

Le blog Elgato (en anglais et allemand) contient des informations pertinentes sur nos accessoires compatibles HomeKit, comment les intégrer avec des applications tierces et bien sûr sur les app Eve d'Elgato et Maison d'Apple. Des contributions claires et illustrées de type atelier expliquent les fonctionnalités des produits Eve et donnent des astuces pour améliorer votre maison connectée. Envoyez directement vos suggestions et questions à Elgato grâce aux commentaires.

Elgato Stream Deck 4.2 will not work when using OBS 21.x or earlier - move to OSB 23.x or newer.

Elgato Stream Deck 4.2 and OBS 23.x

Windows 10 Insider Preview 20H1 does not work with most Elgato Gaming Capture devices.

Windows 10 Insider Preview 20H1 and Elgato Gaming Capture Devices

Elgato Stream Deck - Version 4.2 erfordert OBS 23.1 oder neuer.

Elgato Stream Deck - Version 4.2

Die Windows 10 Insider Preview 20H1 funktioniert nicht mit den meisten Elgato Game Capture Geräten.

Windows 10 Insider Preview 20H1 - Elgato Game Capture Geräten

Der Nvidia Treiber 416.16 vom Oktober 2018 kann bei der Aufnahme oder beim Streaming Probleme bereiten - Teste unsere Elgato Beta Software zum lösen des Problems.


Das Windows 10 April Update bringt neue Sicherheits-Einstellungen mit sich, dass bei verschiedenen Capture Geräten Probleme bereiten kann.


Check out the newly released Elgato Thunderbolt 3 Pro Dock. High-performance connectivity

Thunderbolt 3 Dock Thunderbolt 3 Mini Dock Email Support Phone Support

Important information about Elgato Thunderbolt™ 3 Dock and dual monitor/display support.

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Digitize video from a VCR, camcorder and other analog video sources for playback on your Mac, PC and iPad. Transfer video to your Mac or PC from a VCR, DVR, camcorder, or any other analog video device as a high quality H.264 file. Elgato Video Capture's easy-to-use software assists you through every step, from connecting an analog video device to capturing video and choosing how you will watch and share it.

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"Device could not be initialized. Please verify software and driver installation" message can be solved via the steps in this article.

Windows 10 April 2018 Update Fix

Important information about EyeTV's transfer of ownership to Geniatech.

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Game Capture HD Software

  • Apr 12, 2019

    PC Game Recording - Setup and Performance Issues

    There are a few things that need be mentioned up front when it comes to PC Game Recording with Elgato Gaming products. Please note that Elgato Gaming products are designed to capture from Gaming Consoles and not every PC setup will work. If you play and record from the same PC, it is likely you will run into some performance related issues. Your ...

  • Nov 22, 2016

    Elgato Game Capture HD software and Internet Security Applications

    There are some Windows Internet Security Applications which replace system network components by their own protocols in order to monitor and redirect network/internet traffic. A very common application which modifies the system network components is Lavasoft's Web Companion ( . Web Companion does this in order to prot...

  • May 08, 2017

    RivaTuner Statistics Server (part of MSI Afterburner) can cause Elgato Game Capture HD software to crash

    When you install MSI Afterburner, RivaTuner Statistics Server is also installed. Certain versions of RivaTuner Statistics Server can cause Elgato Game Capture HD software to crash upon launch. This can happen if two conditions are met: • You are using Windows 10 Version 1703 (10.0.15063) - Creators Update • RivaTuner Statistics Server version 6....

  • Aug 29, 2017

    Troubleshooting: Button to start Live Streaming is greyed out (macOS)

    If you are trying to stream to Twitch (or another service) using Elgato Game Capture HD for macOS, and the Live Streaming button is greyed out, the following steps may resolve that problem. Please Note: These steps will erase your Elgato Game Capture HD preferences, which means you'll have to re-adjust your Settings and Preferences back to the way...

  • Nov 07, 2017

    Troubleshooting: No Live Commentary Audio in stream or recording (macOS)

    If you lose Live Commentary audio when streaming or recording, when using Elgato Game Capture HD software for macOS, the following steps may resolve that problem. 1) Change the Audio input in the Device section of the Elgato Game Capture HD software to the other choice. For example, if it was on Analog, change it to HDMI. If it was on HDMI, chan...

  • Nov 20, 2017

    Elgato Gaming hardware and 3rd Party Software support

    Elgato Gaming Hardware and macOS Software Most Elgato Gaming hardware for macOS does not work with Open Broadcaster Software (OBS), Wirecast, or other 3rd party software. Most Elgato Gaming hardware only works with Elgato Game Capture HD software for macOS. The only exception is Elgato Cam Link, which supports the UVC protocol. UVC devices ...

  • Nov 09, 2018

    PC Game Recording and Image Quality

    When recording from a PC using Elgato Game Capture HD, you may see a difference in the image quality when using our Capture devices or software. The reasons for this could be a color range setting on your graphics card. You can change the setting for the GPU to improve the image quality in the corresponding Control Center for either NVIDIA, AMD, o...

  • Jan 22, 2019

    Microsoft security update for Windows 7 (KB3097877, MS15-115) causes Elgato Game Capture HD to not launch

    Microsoft released a security update for Windows 7 (KB3097877, MS15-115) on Tuesday, November 10, 2015. This update will cause Elgato Game Capture HD software to crash, or the software window will not open at all upon launching the software. You might also see a message that "Game Capture HD has stopped working." We have come up with a quick re...

  • Mar 28, 2019

    Chroma Subsampling on HDMI Passthrough

    Chroma Subsampling is the process of selectively lowering the resolution of certain color channels to reduce the bandwidth required for an image or video. Chroma refers to Color, Subsampling refers to reducing the sampling or resolution. All video you watch on YouTube, Twitch, Netflix, and even Blu-Ray discs will in some form be using Chroma Subsam...

  • Apr 09, 2019

    How do I contact Elgato Gaming support via phone?

    Below are the telephone numbers for Elgato Gaming Technical Support: United States And Canada ☎ 1-800-796-8718 Toll Free Monday-Sunday – 8:00 AM to 8:00 PM PST (Pacific Standard Time, United States) United Kingdom ☎ 0330 808 44 96 Monday-Sunday – 16:00 to 04:00 GMT A call to an 0330 number costs the same as a call to a normal home or business ...