After releasing Stream Deck 6.0 for Windows and macOS, Elgato is hearing from some customers that their favorite plugins are not working as expected.

Our team is working with 3rd Party Developers to ensure that each plugin is tested and adjusted as needed. Once those fixes are ready, they will be made available at the Stream Deck App Store and pushed out as automatic updates.

If there are any adjustments needed to the Stream Deck app itself that will resolve any functionality issues, updates will be released as soon as they are ready.

Thank you for your patience while we work on resolving the reported issues.

If you would like, you can also downgrade to an earlier version of Stream Deck until your favorite plugins are working as expected:

Update to Stream Deck 6.0.1

Stream Deck 6.0.1 was released on November 23, 2022.  If you are having problems with plugins, please try it, since it should resolve problems in that area.

If it doesn't help with a particular plugin, you can let Elgato Support know.  Then, you can follow the steps below, if you want to temporarily rollback to Stream Deck 5.3.3.

Rollback to Stream Deck 5.3.3

Note: Any changes made to profiles while on Stream Deck 6.0 are incompatible with Stream Deck 5.3. Your profile will be exactly as it was before updating to Stream Deck 6.0.

First, create a complete backup of your current Stream Deck 6.0 profile configuration. 

1) Open the Stream Deck app

2) Open the Settings

3) Go to the Profiles tab

4) Click on the down arrow at the bottom of the profiles list

5) Select Backup All > Create Backup...

6) Choose the backup save location and name

Now, uninstall Stream Deck 6.0

• Windows: Use the Add or Remove programs settings window
• macOS: Drag the Stream Deck application from the applications folder into the trash. 

Download and install Stream Deck 5.3.3 here: 

• macOS

  • Stream Deck 5.3.3.pkg

  Windows

  • Stream Deck 5.3.3.msi

Once Stream Deck 5.3.3 is installed, import the previous Stream Deck backup

Windows

1) Type Run in Windows search and press enter

2) In the box, type %appdata%\Elgato\StreamDeck\Backup and press enter

3) Double-click on the most recent .StreamDeckProfilesBackup backup file, and the Stream Deck app will ask you want to restore from backup

4) Click on Restore

macOS

1) Open Finder

2) In the menu bar, select Go and Go To Folder.

2) Type in ~/Library/Application Support/com.elgato.StreamDeck/backup

3) Double-click on the most recent .StreamDeckProfilesBackup backup file, and the Stream Deck app will ask you want to restore from backup

4) Click on Restore