Below are the telephone numbers for Elgato Support.  If you want to speak with someone in real time, this is the best way to go.  A person from our team will be happy to talk, and help you however possible.  Ideally, if you want to troubleshoot, please have your computer and/or equipment at hand during your call.

Note - there only is one call center, and it only has one set of hours -

Monday-Sunday – 10:00 AM to 6:00 PM PST (Pacific Standard Time, United States)

United States

☎ +1 (888) 831-6488 

Toll Free

Monday-Sunday – 10:00 AM to 6:00 PM PST (Pacific Standard Time, United States)

United Kingdom

☎ +44 1342 651108 - National Call

Monday-Sunday – 18:00 to 02:00 GMT (8 hours open)


Australia

☎ +61 2 5941 6547 -  National Call (Sydney area code)
Monday-Sunday – 05:00 to 13:00 Eastern (8 hours open)


Germany, Austria And Switzerland

☎ +1 888-831-6488  (English Language)

Monday - Sunday – 21:00 to 5:00 CET (8 hours open)
Long distance charges apply


International

☎ +1 888-831-6488  (English Language)

Monday-Sunday – 10:00 to 18:00 GMT-8:00 (8 hours open)
Long distance charges apply