You cannot connect Elgato Thunderbolt™ 3 Dock directly to your computer using an USB 2.0 or 3.0 cable.
Elgato Thunderbolt 3 Dock must be connected to your Mac or PC using a Thunderbolt 3 cable in order for it to function.
For faster processing, please attach your purchase receipt, and a photo of your hardware serial number.
You cannot connect Elgato Thunderbolt™ 3 Dock directly to your computer using an USB 2.0 or 3.0 cable.
Elgato Thunderbolt 3 Dock must be connected to your Mac or PC using a Thunderbolt 3 cable in order for it to function.
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