When recording from a PC using Elgato Game Capture HD, you may see a difference in the image quality when using our Capture devices or software.
The reasons for this could be a color range setting on your graphics card. You can change the setting for the GPU to improve the image quality in the corresponding Control Center for either NVIDIA, AMD, or Intel.
Below is a example of the picture quality difference and how to change it via the NVIDIA Control Panel.
NVIDIA Settings (Limited Range)
Here is a close up of the NVIDIA Control Panel. Note how Dynamic range is set to "Limited (16-235)":
NVIDIA Settings (Full Range)
Here is a close up of the NVIDIA Control Panel. Note how Dynamic range is set to "Full (0-255)":
How Can I Change The Settings For AMD or Intel?
For AMD it may depend on the graphics card driver you currently use. Please see the link below for more information:
AMD Radeon Settings
If you are using the newer drivers and your Display is connected via HDMI, then you will find the Pixel Format settings under Display in the Radeon settings.
For Intel Graphics it should be located in the Intel HD Graphics Control Panel > General Settings > Display > Advanced.
The Issues Remain After I Change The Settings
If these steps did not help to resolve or improve the quality, then it is possible that the problem is something else, and we need to investigate further.
In this case, please contact our Technical Support Team.