FAQ

Where to find Customer Support for the Pipeline Bundle

If you need Pipeline-related customer support, you can:

  • Create a help ticket at the Elgato Help site
  • Call Elgato Support by phone

 

Creating a help ticket

You can create a help ticket by going to this Elgato Help page. Click the "What do you need help with?" dropdown menu and select Pipeline/Elgato Bundle.

After submitting a ticket, you will receive a ticket number via email. A customer support agent will reach out to you by email to provide assistance.

If you do not get a ticket number email within 10 minutes, check your spam folder.

 

Calling Elgato Support

If you are in the United States, you can call Elgato Support at (888) 831-6488 . Support for Pipeline-related issues is available Monday through Friday from 9 AM to 5 PM PST.

The order tracking service is currently unavailable. Please try again later.
No orders found. Please recheck your order number and email address, then try again.
Was this article helpful?
10 out of 68 found this helpful
Have more questions? Submit a request
Return to top

Related articles

Order
{[{ olpOrderNumberValue }]}
Order Type
{[{ orderType }]}
Name
{[{ customerName }]}
  • {[{ column.name }]}

Line Status Description

  • {[{ statusDescription.title }]}
    {[{ statusDescription.description }]}

Still need help?

CONTACT US
Cookie Settings