This guide will provide more information regarding hot pixels with Elgato Facecam.
Table of Contents
- What are Hot Pixels?
- Hot Pixels with Elgato Privacy Cover or Extreme Low Light Environment
- Help and Support
What are Hot Pixels?
Hot pixels can appear as abnormally bright pixels of light and show up when ISO (sensitivity to light) exceeds 1000, thus causing hypersensitivity of the sensor to light.
Some of these pixels will appear during the manufacture of any image sensor. Elgato Facecam uses an advanced algorithm that detects the vast majority of these pixels that are not functioning correctly and fills in the gaps using adjacent color information.
In most cases, these pixels will not appear in typical usage scenarios.
Hot Pixels with Elgato Privacy Cover or Extreme Low Light Environment
However, in extreme lighting scenarios where Facecam's ISO exceeds 1000, more pixels may appear due to the higher sensitivity. This may also happen when using Automatic Exposure mode with the Privacy Cover attached.
Once the privacy cover is removed, the automatic exposure algorithm will reduce the ISO, and these pixels will not show during normal operation.
To learn more, please check out how to Optimize Facecam Image Quality.
Help and Support
If you have any additional questions or need assistance, please contact our support team at elgato.com/help.