HOLIDAY SUPPORT

Elgato Support strives to be available every day of the year. However, on certain holidays phone service may be limited. Besides email support, we also have support via Twitter, Facebook and Reddit.

RMA AND ORDER SHIPPING STATUS

If you want to know the status of a RMA (warranty exchange), or Elgato product order from Elgato.com or Corsair.com, you can use a special search tool here: Track Orders or Warranty Replacements

CANCEL OR RETURN AN ELGATO.COM ORDER

If you would like to cancel or return an Elgato.com order that you recently made, then you can access our self-service system by using the following instructions: How to Return or Cancel Your Elgato.com Order

WARRANTY COVERAGE

You can read the Elgato Warranty here: Warranty Info for CORSAIR and Elgato

PARTNERSHIPS/SPONSORSHIPS WITH ELGATO

Elgato Support cannot help you acquire a Sponsorship or Partnership with Elgato. Please see this article for how you would submit your proposal: Click Here For More Information About Sponsorships

VIDEO CAPTURE SUPPORT

If you need help with Elgato Video Capture, please first check out our many helpful articles.

EYETV AND EVE HOME

EyeTV is no longer owned by Elgato. EyeTV is a product of Geniatech, a completely separate company from Elgato. Click here for EyeTV Support.

Eve Home is now a completely separate company from Elgato. Click here for Eve Home Support.

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