We are aware that a small number of users were unable to stream to Facebook via Game Capture software, since February 1, 2019.

The Facebook team helped us find solutions for all of our affected customers.

 

---

Solution for Windows Users

---

On February 14, 2019, Elgato Gaming released an update for *Game Capture (Windows)*.

With version 3.70.30 live streaming to Facebook pages is working again.

You can get the latest Windows software here:

Elgato Game Capture Software Release Notes - Windows

 

---

Solution for Mac Users

---

 
A few macOS users have let us know they are having similar Facebook issues.

On February 27, 2019, Elgato Gaming released an update for *Game Capture (macOS)*.

With version 2.11.2 live streaming to Facebook pages is working again.

You can get the latest macOS software here:

Game Capture 2.11.2 for macOS