If your Stream Deck iCUE plugin is not communicating correctly with CORSAIR iCUE software, please ensure the following:

• Stream Deck iCUE Plugin is 1.2.103 or newer
• CORSAIR iCUE is updated to version 4.23.137 or newer
  • corsair.com/downloads

Stream Deck iCUE Plugin

To verify your iCUE Plugin is running 1.2.103 or newer, right-click one of the actions.

The plugin should automatically update; if it does not, you can force an update with the following steps.

1) Open the Stream Deck app.

2) Navigate to the Stream Deck Store.

3) Plugins > Search for iCUE > Reinstall the iCUE plugin.

Contact Elgato Customer Support

If the following have been verified and Stream Deck/iCUE are still not connecting, please contact our customer support team at https://e.lga.to/help.