If your Stream Deck iCUE plugin is not communicating correctly with CORSAIR iCUE software, please ensure the following:
- Stream Deck iCUE Plugin is up to date.
- CORSAIR iCUE is fully up to date.
To verify your iCUE Plugin is running 1.2.103 or newer, right-click one of the actions or access Preferences and navigate to the Plugins Tab..
The plugin should automatically update; if it does not, you can force an update with the following steps.
1) Open Elgato Marketplace.
2) Navigate to the ICUE Plugin.
3) Select Open in Stream Deck to install current release.
Contact Elgato Customer Support
If any assistance is needed, feel free to contact us through the widget at the right.