I can’t log in and normal password reset isn’t working. What do I do?
Go to the support page and click “Chat with us” to request a manual password reset. 
Support will verify that you own the account before doing anything.

What do I receive?
Once verified, you will receive a password reset link to the email registered at Marketplace.

Is the password reset link permanent?
No. The password reset action is valid for one time execution only. You will be asked to set a new password for the account after clicking the reset link. Afterward the link is invalid.

If any assistance is needed, feel free to contact us through the widget at the right.