The following article is for a product that is now considered Legacy (EOL) status. Because of this, the information below may not match what is possible with current Elgato hardware and software. |
If you are not able to pair Key Light Air MK.1 to a network, the network may be incompatible.
Network Requirements - Compatible Network Settings
The following are the network requirements for Key Light Air MK.1:
• Wireless standard: 802.11b/g/n
• Wireless frequency: 2.4 GHz
• Wireless encryption: WPA2 (AES), WPA (TKIP/AES)
Incompatible Network Settings
The following network settings are incompatible with Key Light Air MK.1
• Wireless standard: AC, AD, AX
• Network frequency: 5 GHz networks
• Wireless encryption: WEP, WPA2-Enterprise
Enabled Services
- Multicast
- Internet Group Management Protocol (IGMP)
- mDNS
- IPv6
Disabled Services
- AP/client isolation
- Virtual Private Networks (VPNs)
- Proxy Servers
- IGMP Proxy
- Uncheck Block LAN to WLAN Multicast and Broadcast Data if available
Additional Notes
With some networks, special characters (punctuation or symbols) in the SSID (WIFI name) can cause communications errors.
For example, MyNetwork 2.4 should be changed to MyNetwork 24 (without the period).
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