The Elgato Mac Reporter is a free utility that collects data that can be used for troubleshooting purposes.
Only use Elgato Mac Reporter to send items if Elgato Systems Technical Support requests that information.
Do not use Elgato Mac Reporter to contact us unless you have already made a Support Ticket via http://help.elgato.com.
Download Elgato Mac Reporter
The latest version of Elgato Mac Reporter will always be available via this article.
Elgato Mac Reporter 4.2 - OS X 10.11 or higher
Sections of Elgato Mac Reporter
After launching Elgato Mac Reporter, you will be presented with this screen:
Note that we cannot acknowledge every submission - we will attempt to fix the issue in future software updates.
Sending Your Report To Elgato
Please only send items if Elgato Systems Technical Support requests that information.
Do not use Elgato Reporter to contact us unless you have already made a Support Ticket via http://help.elgato.com
Enter your name, email address, and support ticket number, so we can find your report quickly. You should also include a summary of the problem you are experiencing.