Cam Link 4K is new hardware (using a different main chip), and not the same as the original Cam Link.

If you are looking for Cam Link 4K, make sure to buy a product that is specifically listed as Cam Link 4K on that website, or on the box.

 

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Original Cam Link Cannot Be Upgraded

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The original Cam Link hardware cannot be updated to have the features of Cam Link 4K.

 

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Original Cam Link Is No Longer Available

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The original Cam Link hardware is no longer available for distribution or purchase from Corsair or Elgato Gaming.  A few stores may have limited quantities left.

The original Cam Link has reached the End Of Life.  It is still under warranty if you already own one.

 

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Original Cam Link Cannot Be Traded In

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The original Cam Link hardware cannot be traded in for the new Cam Link 4K.

 

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Original Cam Link Firmware Cannot be Updated

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DO NOT update Cam Link or Cam Link 4K firmware at any time, unless Elgato Gaming Technical Support tells you to do so for specific troubleshooting purposes.

A firmware update will NOT turn Cam Link into Cam Link 4K in any way, and may harm your device.