Most of our products are shipped from our warehouses in Duluth, GA or Jurupa Valley, CA, depending on availability and your location. The transit time is between 1 to 6 days for ground shipments, depending on your address.
What warehouse does my order ship from?
Elgato products in North America ship from Duluth and Jurupa, so please look at the maps below for your state and product category; we try to optimize delivery within three days of the delivery state if possible.
For example, if you are ordering from Wyoming, you would primarily refer to the Jurupa map, as we can guarantee 3-day shipping from that warehouse consistently.
We now offer express shipping as a checkout option. This service level does not add priority to picking/packing/shipping; it simply selects a faster shipping method. Exclusions apply by product category and are listed below, along with the flat rate for express shipping depending on country/region.
Express Method in the United States: UPS 2-Day Air
Express Shipping Price in the United States: $19.99
Express method product category exclusions: Green Screens
Shipping Time Comparison
- Standard (3-5 Day Shipping)
- Express (1-2 Day Shipping)
*Same-day shipping applies when the product order is made and available for shipping before 2 pm local time in each of our hub's regions. This is covered in more detail below.
Estimated standard transit time from Jurupa Valley, California
Refer to the picture below for estimated times from Jurupa Valley, California:
If you place an order before 2 pm PST, the order will typically ship out on the same day. We tend to process orders quickly; if it's sent to our warehouse by that time, they will ship the same day.
Estimated standard transit time from Duluth, Georgia
Refer to the picture below for estimated times from Duluth, Georgia:
If you place an order before 2 pm EST, the order will typically ship out on the same day. We tend to process orders quickly; if it's sent to our warehouse by that time, they will ship the same day.