FAQ

Troubleshoot your Elgato Account

If you are having trouble logging in to your Elgato account, please try the following:

  • Ensure you are not on a VPN
  • Temporarily disable adblockers and pop-up blockers
  • Use your browser’s Incognito Mode to log in
  • Clear browser cookies
  • Use a different browser
  • Reset your password
  • Try a different ISP or local network, like a hotspot
  • Check antivirus software for blocks

 

If any assistance is needed, feel free to contact us through the widget at the right.

 

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