The Key Light Air MK.2 is developed to be compatible with common residential networks and should pair without complications. Some private or Enterprise networks may use non-typical settings which can prevent the pairing process. The information below can help to improve pairing and connectivity.
Note: These settings need to be verified within the wireless router preferences directly. For assistance, please contact your ISP (Internet Service Provider), Router manufacturer or IT administrator:
Wi-Fi Band
- 2.4 GHz
- 5 GHz, 802.11 a/b/g/n
- Security protocol: WPA2+AES or WPA+TKIP/AES (Enterprise is not compatible)
Enabled Services
- Multicast
- Internet Group Management Protocol (IGMP)
- mDNS
- IPv6
Disabled Services
- AP/client isolation
- Virtual Private Networks (VPNs)
- Proxy Servers
- IGMP Proxy
- Uncheck Block LAN to WLAN Multicast and Broadcast Data if available