If you experience audio crackling issues with your external Elgato Capture card in Windows 11, then please try the steps below to see if they help.
Devices that may be affected
- HD60 X
- 4K S
- 4K X
- Game Capture Neo
1) Go to the settings in Windows 11 → System
2) Click on Sound → Advanced → All sound devices
3) Choose your Capture Device
4) Turn off the Audio enhancements
- Alternatively, try using an different USB cable. If using Type-C to C, try Type-C to A or vice versa
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