This guide will cover what to do if you encounter a bug or problem with a Stream Deck plugin that is not working as expected.
Plugin Support
- Is this only affecting one plugin or are others experiencing issues as well?
- Is the Stream Deck Software fully up to date?
- Does the issue continue after the plugin has been uninstalled and reinstalled?
- For assistance removing Stream Deck plugins, check our guide here.
Note: Each product contains a direct link to support provided by the relevant developer as seen below.
Third-party plugins
Troubleshooting and customer support for third-party Stream Deck plugins is provided by the creator of the plugin. If you experience bugs or issues only with a third-party Stream Deck plugin, you should review any available tutorial links first and contact the developer if further support is needed.
Elgato plugins
If you encounter any bugs or issues with an Elgato plugin, please contact our support team via the chat at the bottom right of this page.