Firmware updates for Facecam MK.2 deliver the latest image quality improvements and bug fixes.
Note: When performing a firmware update, it is critical that the update is not interrupted. While updating, please ensure the following:
- ⚠️ Do not disconnect Facecam MK.2.
- ⚠️ Do not close or quit Camera Hub.
- ⚠️ Do not shut down your computer
Facecam Firmware Version Information
As of July 29, 2025, the firmware for the Facecam MK.2 updated to version 2.00. This update can be used to make Facecam MK.2 work with the Nintendo Switch 2.
To use this firmware, you need Camera Hub version 2.1 or newer.
As of March 29, 2024, the firmware for the Facecam MK.2 updated to version 1.78. To use this firmware, you need Camera Hub version 1.9.1 or newer.
As of April 9, 2024, the firmware for the Facecam MK.2 updated to version 1.82. To use this firmware, you need Camera Hub version 1.9.2 or newer.
When new firmware is released, it will be mentioned in the Camera Hub release notes. You can then follow the steps in this article to install it.
Additionally, the latest firmware is pre-installed at the factory. If you have recently purchased the Facecam MK.2, it likely already has the latest firmware, so you won't need to update it.
Firmware Update Steps
1) Download and install the latest version of Camera Hub from http://www.elgato.com/downloads
2) Close any programs and applications that may use Facecam. For example, OBS Studio, XSplit, Zoom, Teams, and Slack.
3) Open Camera Hub
4) Press and hold the CTRL key (Windows) / Command Key (macOS) on your keyboard, and while doing so click on the Facecam settings button
5) Release the keyboard key, and click "Update Firmware..."
6) If a newer firmware update is available, begin the update.
7) Once the update is complete, Facecam MK.2 will automatically restart and appear in Camera Hub.
Note: Please don't disconnect Facecam MK.2, quit Camera Hub, or shut down your computer while the update progresses.
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