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Elgato Support and Eve Support: FAQ about ownership transition

Corsair has acquired Elgato, and Eve Systems is now a separate company.

Elgato Support and Eve Systems Support will continue without interruption, offering the highest-quality assistance Elgato has provided for the past years.
 

Technical Support

Any owners of Elgato or Eve Systems products can contact Technical Support exactly as before.  The same Support Specialists are here to help you with any of your questions or concerns.

Elgato Support - help.elgato.com

Eve Systems Support - help.evehome.com 

Warranty Coverage

Any Elgato or Eve Systems products will have the same warranty coverage as before.

The RMA process (to return and exchange any defective products) will change behind the scenes, but we endeavor to make the transition as smooth as possible for all customers. 

More information about the RMA process will be forthcoming, but it always starts by contacting us for assistance.

Elgato Support - help.elgato.com

Eve Systems Support - help.evehome.com

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