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Elgato Facecam Pro — First Time Setup

The following article is for a product that is now considered Legacy (EOL) status. Because of this, the information below may not match what is possible with current Elgato hardware and software.

This guide will go over how to set up Elgato Facecam Pro.

 

Table of Contents

 


Video


 


System Requirements


  • Facecam Pro
  • USB C-Type cable
    • Included with Facecam Pro
  • Monitor Mount
    • Included with Facecam Pro

 


Setup Steps


 

1) Download Camera Hub from elgato.com/download

2) Install Camera Hub

3) Place Facecam Pro on the monitor using the included monitor mount

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ℹ️ Facecam Pro can be mounted on other mounting hardware by removing the monitor mount to expose the 1/4 thread mount point.

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4) Connect Facecam Pro to an available USB 3.0 C-Type port or better on the computer using the included USB cable.

 

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⚠️ USB hubs and USB extension cables are not supported. The use of these can cause unforeseen issues.

 

5) Use the Camera Hub software to adjust and save Facecam Pro settings

 

If any assistance is needed, feel free to contact us through the widget at the right.

 

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