Elgato Video Capture works as intended with both Windows 10 and Windows 11. However, there can be rare, temporary issues, and this article covers one of those issues.
The Windows 10 April Update 2018 (1803) introduced new privacy settings that may interfere with Video Capture.
When you start the Elgato Video Capture software, you may see an error message that says "Device could not be initialized. Please verify software and driver installation."
If you see "Device Could Not Be Initialized" notice, please check the following page for help:
Elgato Video Capture — Could Not Be Initialized – Elgato
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