Firmware updates for 4K Pro deliver the latest improvements and bug fixes. 

IMPORTANT: Both 4K Capture Utility and Elgato Studio Software are covered in this article however, 4K Capture Utility is EOL and no longer in active development. We recommend Elgato Studio Software whenever possible.

ℹ️ When performing a firmware update, it is critical that the update is not interrupted. While updating, please ensure the following: 

⚠️ Do not close or quit the software.

⚠️ Do not shut down or restart your computer.

⚠️ Unplug HDMI cables from the input and output ports on 4K Pro before starting the update.

Firmware Changelog

Firmware  250416

Requires Elgato Studio Software version 1.1 or newer and driver 1.1.0.203.5

• For this Beta release, the software must be changed to the Beta Release Branch in Settings.
• Added 4K120 capture (was 1080p, now full 4K120, 8-bit SDR)
• Added 1440p240 capture (was 720p, now native 1440p240, SDR and HDR).
• Added 1080p360 capture (SDR and HDR)
• Added Ultrawide passthrough and capture
• 2560×1080 (up to 240fps)
• 3440×1440 (up to 200fps)
• 5120×2160 (up to 100fps ).
• HDR capture is available across these formats at supported framerates..
• Fixes a bug that sometimes caused colors to appear incorrect when set to 4:2:2 input and RGB output in software like OBS Studio

Firmware  24.02.01

Requires 4K Capture Utility 1.7.12 and 4K Pro driver 1.1.0.202.7 or newer

• Fixes a bug that sometimes caused colors to appear incorrect when set to 4:2:2 input and RGB output in software like OBS Studio

Firmware 23.11.29

Requires 4K Capture Utility 1.7.11 or newer

• Launch firmware for 4K Pro

Elgato Studio Software Firmware Update Steps

!) Download Elgato Studio Software here.

2) Open the Elgato Studio Software.

3) Click on the 4K Pro in the upper left.

4) Select the option to update firmware. This should only appear if one is available. 

4K Capture Utility Firmware Update Steps

1) Download and install the newest version of the Elgato 4K Capture Utility software here. 

2) Open the 4K Capture Utility software

3) press and hold the CTRL key on your keyboard, and while doing so click on the preferences button at the top right of the 4K Capture Utility

4) Release the CTRL key. 

5) In the preferences window, click on the Device tab.

6) Select the 4K Pro and click on 'Update firmware' then follow the instructions.

⚠️ Do not close 4K Capture Utility during the firmware update.

⚠️ Do not shut down or restart your computer during the firmware update. 

⚠️ Unplug HDMI cables from the input and output ports on 4K60 Pro MK.2 before starting the update

7) After the firmware update is complete, restart the PC.

8) Since the firmware update is over, you can now reconnect all HDMI cables, and use the 4K Pro again.

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