Elgato capture devices do not support capturing Dolby, DTS, or other multichannel digital audio formats.
Audio formats
These are the audio formats that Elgato devices support and do not support. This list does not include every known format. Compressed audio formats such as Dolby Digital are never supported.
| PCM or L-PCM | ✅ Supported |
| Dolby Digital | ❌ Not Supported |
| Dolby Digital Plus | ❌ Not supported |
| Dolby TrueHD |
❌ Not supported |
| Dolby Atmos |
❌ Not supported |
| DTS HD |
❌ Not supported |
| DTS:X |
❌ Not supported |
Channel formats
These are the channel formats that Elgato capture devices support and do not support. This list does not include every known or possible channel layout.
| Stereo (2.0) | ✅ Supported |
| Stereo (2.1) |
❌ Not supported |
| Surround (5.1) |
❌Not supported |
| Surround (7.1) |
❌Not supported |
| Object-based Surround (Atmos, DTS:X) |
❌Not supported |
Elgato Capture Devices
The above specifications apply to:
- Elgato Game Capture HD
- Elgato Game Capture HD60
- Elgato Game Capture HD60 S
- Elgato Game Capture HD60 S+
- Elgato Game Capture HD60 Pro
- Elgato Game Capture 4K60 Pro
- Elgato Game Capture 4K60 S+
- Cam Link
- Cam Link 4K
- Cam Link Pro
Missing Audio
On some devices, namely the Nintendo Switch, it is possible to select a multi-channel audio output.
In this case, the device may output in a surround sound format and the capture device will only capture the front left and front right audio channels.
The result is that some sounds like dialogue which is typically played through a center channel in a multi-channel layout will be missing entirely.
To resolve this issue, set the output/playback to Stereo (2.0) and PCM format.