Elgato Support

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Have any questions? Find the answers to all of them here.

Tracking Details

For Elgato web store orders
Enter your order number (starts with the letter E) and the email used at checkout.

For Warranty RMA replacements
Enter the RMA number for your support ticket (it starts with 200...) and your email.

Note: Until your replacement ships, the first tracking shown may be for the shipping label to return your defective product.

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