The following article is for a product that is now considered Legacy (EOL) status. Because of this, the information below may not match what is possible with current Elgato hardware and software. |
This guide will go over variable refresh rate support for Elgato 4K60 Pro MK.2
Variable Refresh Rate (VRR) is a technology that enables a display such as a TV or Monitor and a source such as a console or PC to synchronize their frame rates to reduce or even eliminate visible screen tearing or stutter.
Which VRR Formats Does 4K60 Pro MK.2 Support
Elgato Game Capture 4K60 Pro MK.2 Supports:
- HDMI Forum VRR
- AMD FreeSync
- G-sync compatible
- Note: 4K60 Pro MK.2 is has not been certified G-sync compatible by NVIDIA
Minimum and Maximum Frame Rates Supported by 4K60 Pro MK.2
4K60 Pro MK.2 supports the standard VRR range between 48 fps to 120 Hz.
What Sources Support VRR?
As of 3/10/2022, these sources support VRR
| Source | VRR Format |
|---|---|
| PC | ✅ (Depends on GPU vendor) |
| Xbox Series X|S | ✅ HDMI Forum VRR, AMD FreeSync |
| Xbox One X|S | ✅ HDMI Forum VRR, AMD FreeSync |
| PlayStation 5 | ✅ HDMI Forum VRR |
| PlayStation 4/Pro | ❌ PlayStation 4/Pro does not support VRR |
| Nintendo Switch | ❌ Nintendo Switch does not support VRR |
How to Use VRR Passthrough
Requirements
- A source that supports HDMI Forum VRR/AMD FreeSync
- A display (TV/Monitor) with HDMI Forum VRR/AMD FreeSync
- Latest firmware update for 4K60 Pro MK.2
Set-Up
- Using an HDMI cable, connect one end to the input of your TV or monitor
- Connect the other end of the HDMI cable to the Output port on 4K60 Pro MK.2
- Using a second HDMI cable, connect your console or PC to the Input port on 4K60 Pro MK.2
When using a display that supports VRR, it should automatically activate.
To verify that VRR is active, on Windows, look at the 4K Capture Utility source frame rate. It will update to show the real-time VRR frame rate.
If VRR Does Not Activate
- Check the TV/Monitor settings if VRR or AMD FreeSync needs to be manually enabled in the display OSD (On screen display)
- Check the PlayStation 5 Video Settings and ensure VRR is enabled.
- PlayStation video settings information -PlayStation.com
- Check the Xbox Video Settings Information and ensure VRR is enabled
- Xbox video settings information -Xbox.com
- Check the PC graphics driver panel and ensure FreeSync is enabled.
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