What you can do on the Elgato Marketplace depends on your country. There are three situations:
Your country is… |
What you can do |
|---|---|
Fully-Supported |
Everything — browse, download free products, and buy paid products. |
Partially supported |
Browse and download free products. Paid products can't be added to the cart or purchased. |
Access-restricted |
The Marketplace is not available at all. |
Fully-supported countries
Marketplace's full range of features are available in these 35 countries:
Region |
Countries |
|---|---|
North America |
United States, Canada |
Europe |
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom |
Asia-Pacific |
Australia, Bahrain, Japan, Jordan, Kuwait, Oman, and Tunisia |
Partially supported countries
If you're outside one of the 35 supported countries list above, and not in an access-restricted country, you will be able to:
Browse and view all products
Download free products
Re-download paid products you already bought, available from Your Library.
You will not be able to:
Add paid products to your cart or purchase them. On paid products, the Add to Cart and Buy buttons will be disabled.
Access-restricted countries
Due to international trade restrictions, the Marketplace is not available in these countries — customers here cannot browse, download, or purchase:
Country |
Code |
|---|---|
Cuba |
CU |
Iran |
IR |
North Korea |
KP |
Syria |
SY |
Frequently asked questions
- I'm a creator (Maker), can I still publish products?
Yes. Makers in any country where the Marketplace is available can still sign up, upload, and publish products. The purchase limit only affects buying paid products — not creating or listing them.
- I think I'm blocked by mistake
If you believe purchases should be available in your region, feel free to contact us through the widget at the right.