The following article is for a software that is now considered Legacy (EOL) status and no longer in active development. The information below may be outdated, no longer available or it may not match what is possible with current Elgato products. |
Elgato Game Capture HD 2.0 software required that Windows 7 Service Pack 1 (SP1) is installed.
If you want to use Elgato Game Capture HD60, then you must have Windows 7 Service Pack 1 (SP1) installed.
If you want to use the older Elgato Game Capture HD with the newer Elgato Game Capture HD 2.0 software, then you also must have Windows 7 Service Pack 1 (SP1) installed.
Installing Windows 7 SP1
If Windows 7 Service Pack 1 (SP1) is not installed, you will receive an error message that says "This application is only supported on Windows 7 SP1 or higher".
To find out more about Windows 7 Service Pack 1, and how to install it, please see this article at Microsoft.com:
https://support.microsoft.com/en-us/topic/update-to-windows-7-sp1-for-performance-improvements-f6469085-6dc4-59ef-3102-8d515e67651a
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