Note: EpocCam is no longer available for new purchase, and there will be no further updates or development. If you have already purchased the app, it can be redownloaded from Purchase History as long as you are signed into the Apple ID that made the purchase. We're still happy to provide assistance with troubleshooting if needed.
If EpocCam is not shown as a webcam in other applications, try the following troubleshooting steps.
Install Camera Hub
For EpocCam to be recognized as a camera, Camera Hub must be installed in the computer. Here are the setup guides:
Restart the application
After installing the drivers for EpocCam, restart all webcam-enabled applications before EpocCam is visible to them.
Restart the computer
Restarting the computer can help resolve issues with EpocCam not showing up as a webcam in applications.
macOS 10.14 Mojave or newer
Starting with macOS 10.14 Mojave, Apple has stopped supporting third party webcams in Apple applications like FaceTime, Safari and Photo Booth.
There is no current workaround for this.
If any assistance is needed, feel free to contact us through the widget at the right.